But soon, we hit a roadblock. The tablets, though filled with potential, weren’t quite cutting it in terms of quality and reach. We needed a change, so we switched to pen drives. However, this approach too had its limits, mainly reaching only government schools with computers. We realized we needed a more versatile solution, one that bridged both hardware and content.
Determined to reach every child, we improved our tablets to work offline. By 2019, our efforts had reached 5 million kids! But then, as we were making progress, COVID-19 struck. Suddenly, kids were without their school tablets, confined at home.
COVID-19 changed everything. It forced us to rethink our approach. So, we turned to WhatsApp, launching our first educational bot. The response was extraordinary – so much so that it overwhelmed our servers. It was a clear sign: simplicity is the essence of technology.
This period was a learning curve for us. We understood that technology needs to be intuitive, user-friendly, and accessible. It should cater to humans, not the other way around.
We dreamed up SwiftChat as more than just a platform – it's where education becomes engaging and interactive. It's not just about accessing information, but about immersing in it. We created a space where learning feels as natural and comfortable as chatting with a friend.