Last modified: October 10, 2022

Guidelines for reporting a bot on SwiftChat

  1. Promotion and/or Sale of Illegal Products/ Services
    • Drugs/tobacco and related paraphernalia
      • Illegal drugs, including marijuana and marijuana products
      • Drugs paraphernalia, including but not limited to pipes, bongs
      • Prescription drugs
      • Apparel featuring tobacco brand logo
      • Cigarettes, cigars and chewing tobacco
      • Tobacco pipes and paraphernalia
      • Tobacco rolling machines
      • Hookahs
      • Rolling papers
      • Electronic cigarettes (E-cigarettes)/tobacco devices
    • Alcohol
      • Books or DVDs about alcohol
      • Alcoholic beverages
      • Alcohol related items, including glasses, coolers, and wine bottle holders.
    • Unsafe ingestible supplements /weapons ammunition or explosives
      • Any promotion/promoting material relating to safety training or licenses for legal weapons
      • Firearms and firearm parts
      • Paintball guns
      • BB guns
      • Fireworks
      • Pepper spray
      • Teasers
      • Gun ranges
      • Gun shows
    • Animals
      • Animal cages
      • Products for animals (toys, collars etc.)
      • Veterinary services
      • Grooming services
      • Boarding services
      • Pet adoption services
      • Live animals
      • Livestock
      • Prohibited animal parts, including but not limited to bone, teeth, horn, ivory, taxidermy, organs, external limbs, secretions, or carcasses
      • Any product or part, including but not limited to leather, skin, hide, fur, wool, or hair from any dogs, cats, and endangered or threatened animals
    • Adult products or services
      • Products promoting family planning and contraception, which focus on the contraceptive features of the product, and not on sexual pleasure or sexual enhancement
      • Videos or live shows for adult entertainment
      • Sex toys
      • Sexual enhancement products
      • Sexually suggestive services
    • Body parts and fluids
      • Organs
      • Urine
      • Blood donation centres
      • Blood
      • Hair extensions and wigs
      • Body parts
      • Human tissue
    • Items or products with overtly sexualized positioning
      • Implied nudity
      • Implied sexual acts
      • Zoomed-in sexual images
    • Real money gambling service
      • Multilevel marketing
      • Penny auctions
      • ICOs and binary options
  2. Third Party Infringements (shall include but not be limited to the dropdown list)
    • Counterfeits, knockoffs, or replicas of branded goods, or posts offering goods that are likely to confuse consumers about the source, sponsorship, or affiliation of those goods.
    • Unauthorized or pirated copies of copyrighted works, such as videos, movies, TV shows and broadcasts, video games, CDs, or other musical works, books, etc.
  3. Prohibited Content
    • Any content on SwiftChat belonging to another person/entity and from whom express permission has not been taken
    • Defamatory, obscene, pornographic, paedophilic, invasive of another's privacy, including bodily privacy, insulting, or harassing on the basis of gender, libellous, racially or ethnically objectionable, relating or encouraging money laundering or gambling, or otherwise inconsistent with or contrary to the laws in force
    • is harmful to a Child (below 18 years of age)
    • infringes any patent, trademark, copyright or other proprietary rights of any person, entity, corporation etc.
    • deceives or misleads the addressee about the origin of the message or knowingly and intentionally communicates any Information which is patently false or misleading in nature but may reasonably be perceived as a fact.
    • threatens the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign states, or public order, or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting other nation
    • contains software virus or any other computer code, file or program designed to interrupt, destroy or limit the functionality of any computer resource
    • patently false and untrue, and is written or published in any form, with the intent to mislead or harass any party, entity, or agency for financial gain or to cause any injury to any individual
    • any Content which prima facie exposes the private area of any individual, shows any individual in full or partial nudity, or shows or depicts any individual in any sexual act or conduct, or is in the nature of impersonation in a digital form, including artificially morphed images of any individual
  4. Child sexual exploitation/content/nudity
    • Content or activity that threatens, depicts, provides instructions for, makes statement, or shares links of the sexual exploitation of children, including but not limited to:
      • Sexual intercourse
        • Explicit sexual intercourse or oral sex, defined as mouth or genitals entering or in contact with another person's genitals or anus, where at least one person's genitals are nude
        • Implied sexual intercourse or oral sex, including when contact is imminent or not directly visible
        • Presence of by-products of sexual activity.
        • Content of children in a sexual fetish context.
        • Content that identifies or mocks alleged victims of child sexual exploitation by name or image
      • Solicitation
        • Child sexual abuse material
        • Nude imagery of children
        • Sexualized imagery of children
        • Real-world sexual encounters with children
      • Inappropriate Interactions
        • Arranging or planning real-world sexual encounters with children
        • Purposefully exposing children to sexually explicit language or sexual material 
        • Sharing, threatening, or stating an intent to share private sexual conversations or intimate imagery
        • Coercing money, favours, or intimate imagery with threats to expose intimate imagery or information.
  5. Infringement of Intellectual Property Rights
    • Content relating to:
      • Copyright infringement
      • Trademark infringement
      • Infringement of any other intellectual property right
  6. Account reporting
    • Accounts violating Business Terms of Service
    • Accounts impersonating others by:
      • Using photos/logos with explicit aim to deceive others.
      • Assuming to be or speak for another person or entity.
    • Accounts misrepresenting their legal identity
    • Compromised accounts
    • Unresponsive accounts with prolonged dormancy
  7. Other
    • Anything else not covered in the points above but user feels is necessary to bring to SwiftChat’s attention.

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